And remember folks, a little communication goes a long way. I straight up asked R about things, and it was, in fact nothing I needed to worry about.

But I did tell her to, you know, talk about stuff, so I don’t get weird vibes. But then again, we’ve *ALWAYS* had on-and-off communication breakdowns.

About Kevin Sonney

Kevin Sonney - who, contrary to popular opinion was NOT raised by wolves - grew up in central North Carolina. He fell into the technology field by accident in 1991, when he gave up the wild and crazy lifestyle of an on-air AM radio DJ to become a mundane technical support monkey. The technology industry has never really recovered from this. Kevin has worked for such names as IBM, Red Hat, webslingerZ, and Lulu Technologies (we won't mention the ones that didn't survive the experience). He currently works as a Linux Administrator for Apptio. In his spare time he rescues stray animals and plays video games with his two sons. His wife, we're sad to say, helps him get past the really hard bits. Kevin is still not very mundane, he just got better at hiding it.
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1 Response to 1732

  1. beccaj says:

    I learned two things in my studies of Applied Communication which have proved ESSENTIAL as applied to my own life:

    1. Secondary tension (as you noted above) is best resolved by addressing it directly.


    2. my favorite Comm Theory, the Norm of Reciprocity (i.e. “you get back what you put out”). It was totally necessary for me to remember that as a phonedroid so I didn’t spit bitch at em in defense of whatever bitch they were spitting at me. I found that I could turn even the most pissed off customers into pussycats if I managed to keep anger out of my voice to instead project calmness. What’s cooler than cool? ICE COLD!!

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