Well, I’;m now debating – Visor Neo or Visor Edge? (I’d get a Platinum, but the Platinum is the exact same as the Neo, but has a leather case).
The biggest difference? The Edge comes with LiIon batteries (no more AAA’s for my handheld!), is half the thickness. But the springboard slot is a snap-on addition.
The Neo is about the same size as my Palm IIIxe (may it rest in peace) and fits in my existing leather pilot case from Franklin Covey.
The edge is $50 more
Oh, and the guy I talked to in the Handheld department at Best Buy yesterday said to try the return again in a few days – it all depends on who is working at the time. I’ll have to live without for the weekend, I guess….although if I order online it’ll still be a week or two before I get the replacement anyway…